JM Hotel JM Hotel

Owner biography

Emeraude Kivu Resort is a family business owned and managed by Jeanne-Francine & Eugene RUTAGARAMA.

With their 3 children, Angelo, Joelle and Martial, the family combines background and experience in business and hotel management, wildlife conservation and criminal law.


From left to Right, Angelo, Martial, Jeanne Francine, Eugene Rutagarama and Joelle  
 Jeanne Francine holds a Certificate in Hospitality Management , a Diploma in Hotel Management and another Diploma in Food production and preparation. She has successfully managed an up market restaurant in Kigali before.  

Jeanne Francine Rutagarama Exhibits a certificate for the best hotel in custom care awarded by the district of Rusizi


 Eugene RUTAGARAMA is a renowned figure of conservation with a large experience in organizational management gained from leading a number of international organizations. He is a recipient of the Goldman Environmental Prize considered as a Nobel prize in the area of Environmental management.


Eugene  has authored a book
on his life in the mountain gorilla
war zone: “ Le Regard du Gorille”
He is the house ‘s ambassador
and a “friend” to most
Resort guests